The Drumheller and District Chamber of Commerce is seeking a Visitor Services Team Leader to join the Royal Tyrrell Museum of Palaeontology. The Visitor Services Team Leader will be responsible for accurately collecting admission and program fees, shift opening, and end of shift reconciliation. This position will take a leadership role within the team to welcome, inform, and engage Museum visitors as well as assisting with resolution of any customer issues. The Team Leader will promote Museum services and respond to questions about the Museum and surrounding area. In addition, the Team Leader will assist with training and supervising staff, including the oversight of daily performance of the team.
Qualifications:
- Secondary (high) school graduation certificate
- Cash handling experience, with responsibility of opening and closing a cash till
- Experience with point-of-sale systems
- Computer skills and willingness to learn new software applications
- Exceptional customer service skills
- Detail-oriented with ability to problem-solve
- Strong communication skills, both written and oral
- Leadership experience and ability to develop good working relationships within a team
- Ability to work in a fast-paced professional environment
- Outgoing and friendly nature
Term: Full-time permanent, to start as soon as possible
Compensation:
- Minimum wage: $19.50/hour based on qualifications and experience
- Group Health Benefits Plan
- Group RSP
Deadline for application: Consideration of applications will begin October 9, 2023; however, the competition will remain open until a suitable candidate is found.
How to Apply
Forward your resume, with a cover letter to:
Heather Bitz, Executive Director
Drumheller & District Chamber of Commerce
Email: h.bitz@drumhellerchamber.com
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. If suitable Canadian citizens or permanent residents cannot be found, other individuals will be considered.
We thank all candidates for their interest, however only individuals selected for interviews will be contacted.