Museum Shop Assistant Manager

The Royal Tyrrell Museum Cooperating Society (“Cooperating Society”) is seeking an energetic, goal-oriented Museum Shop Assistant Manager. This individual will be self-motivated and highly organized with strong retail, human resources, bookkeeping, and computer skills. This full-time permanent position commences as soon as possible.

As the Museum Shop Assistant Manager, you will be responsible for training and supervising Shop staff; finding new, appropriate stock; ordering and receiving inventory, ensuring the Shop is properly stocked and well maintained; and providing customer service.

We offer a competitive wage and full benefits package. Some weekends and evenings may be required

Principal Duties and Responsibilities:

  • Supervise Museum Shop staff, ensuring compliance with all Cooperating Society bylaws, policies, and procedures
  • Collaborate with Shop Manager to interview, hire, promote, discipline, and evaluate staff
  • Order, receive, and price inventory
  • Work with Museum staff to produce unique, branded products that meet management requirements
  • Monitor inventory levels, ensuring adequate stock availability for peak periods
  • Attend gift/trade shows to acquire suppliers and potential new stock
  • Conduct bi-annual and periodic inventory counts to ensure stock levels match current inventory records
  • Maintain and enforce security controls for cash, keys, and stock
  • Perform sales transactions on the Museum Shop’s Point-of-Sale system when necessary
  • Provide customer service, including resolving customer complaints

Skills and Experience:

  • Five years of experience in retail operations, including sales and customer service
  • Five years of experience in inventory management
  • Strong leadership, organizational, and communication skills
  • Competent with computers, inventory databases, and Point-of-Sale software
  • High degree of initiative, resourcefulness, independence, and collaboration

Assets:

  • Experience using Sage Professional Canadian edition and NCR Counterpoint software
  • Experience in the nonprofit or museum sector
  • Experience procuring new products and/or assisting in designing products

Salary:

Starting wage is $55,000 to $60,000 based on experience.

To apply:

Interested individuals must send a resume that shows relevant experience and education, a cover letter that describes specifically how you and your experience are right for this job, and a list of references.

Please forward your resume to:

Patty Ralrick, Executive Director
Royal Tyrrell Museum Cooperating Society
Email to: p.ralrick@tyrrellmuseum.ca

We wish to thank all who apply. Only those selected for an interview will be contacted.