Membership Coordinator

The Royal Tyrrell Museum Cooperating Society is currently seeking an energetic, goal-oriented Membership Coordinator. This individual will be a self-motivated, highly organized professional with strong communications, grant writing, computer, and time management skills.

This full-time permanent position commences in January 2025.

As the Membership Coordinator, you will be responsible for investigating and implementing a new Customer Relationship Management (CRM) system for the Society’s membership program; the administration, growth, and stewardship of the program; evaluating program performance; seeking out and applying for appropriate funding through granting agencies; and event planning in collaboration with Museum staff.

We offer a competitive wage commensurate with training and experience. Some weekends, evenings, and overtime may be required due to event attendance.


Principal Duties and Responsibilities:

  • Investigate and implement a new CRM software suite for the Society’s membership and donation program.
  • Evaluate, improve, and report program performance and effectiveness on an ongoing basis.
  • Create and monitor effective reporting systems, including regular tracking of membership sales and development of annual reports on campaign activities.
  • Develop and execute fund development strategies in collaboration with Museum staff.
  • Cultivate meaningful constituent relationships.
  • Research and identify potential new resources to grow the membership program.
  • Update and maintain member/donor database and leverage the information to maximize fundraising.
  • Coordinate printing and mailing activities (both physical and virtual) pertaining to membership and donations.
  • Collaborate with Museum staff in planning, budgeting, executing, and evaluating member and donor events.
  • Seek out and write grants to improve funding for Museum projects and programs in collaboration with Museum staff.
  • Assist the Society’s Executive Director with other tasks as required.

Desired Skills and Experience:

  • Post-secondary education in Communications, Museum Studies, Fund Development, or Marketing.
  • Experience in fund development or membership administration.
  • Experience in the museum and/or non-profit sector.
  • Experience with direct mail fundraising efforts.
  • Excellent written and oral communication skills.
  • Experience in grant writing and event planning.
  • Competent with computers, databases, and donor/marketing analytics.
  • Ability to research best practices and benchmark our program on an ongoing basis.
  • Ability to handle confidential matters with discretion. 
  • High degree of initiative, resourcefulness, independence, and collaboration.

Assets:

  • Experience using ATMS+ or other CRM software.
  • Experience in a membership service or sales role.
  • Knowledge of marketing and communications strategies.

Term: Full-time permanent position

Salary: Starting wage is $40,000 to $60,000 based on experience.

Deadline for application: November 15, 2024. 

Forward your resume, cover letter, and references to:
Patty Ralrick, Executive Director
Royal Tyrrell Museum Cooperating Society
p.ralrick@tyrrellmuseum.ca

We thank all who apply. Only those selected for an interview will be contacted.